Corrupt file?

Community Beginner ,
Sep 22, 2017

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I seem to be having some major issues with a file i purchased from iStock.

no. 29786029

I can download it but the background cannot seem to be eliminated, no matter how I clip the artwork. 

maybe its me...??  I've attempted to clip the artwork and remove the image from the background about 5 times now and little "white dots" show up on the new background of the image. 

Hi there,

I checked the file as mentioned by you.

Please follow the steps as below to achieve your results:

1. Open the image in Photoshop.
2. Choose the Quick Selection tool from the toolbar.3. Click on the areas of the image that you want to select using the Quick Selection tool, once you have made the selection then press Cmd + J (mac) or Ctrl + J (windows) to make a copy of the selected parts on a separate layer.
4. Once you have the selected parts on a separate layer then you can turn off the Background layer by clicking on the eye icon.
5. Finally, you can save the file as a .PNG to retain the transparency of the background.

Regards,
Sheena

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Corrupt file?

Community Beginner ,
Sep 22, 2017

Copy link to clipboard

Copied

I seem to be having some major issues with a file i purchased from iStock.

no. 29786029

I can download it but the background cannot seem to be eliminated, no matter how I clip the artwork. 

maybe its me...??  I've attempted to clip the artwork and remove the image from the background about 5 times now and little "white dots" show up on the new background of the image. 

Hi there,

I checked the file as mentioned by you.

Please follow the steps as below to achieve your results:

1. Open the image in Photoshop.
2. Choose the Quick Selection tool from the toolbar.3. Click on the areas of the image that you want to select using the Quick Selection tool, once you have made the selection then press Cmd + J (mac) or Ctrl + J (windows) to make a copy of the selected parts on a separate layer.
4. Once you have the selected parts on a separate layer then you can turn off the Background layer by clicking on the eye icon.
5. Finally, you can save the file as a .PNG to retain the transparency of the background.

Regards,
Sheena

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 22, 2017 0
Adobe Employee ,
Sep 22, 2017

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Hi there,

I checked the file as mentioned by you.

Please follow the steps as below to achieve your results:

1. Open the image in Photoshop.
2. Choose the Quick Selection tool from the toolbar.3. Click on the areas of the image that you want to select using the Quick Selection tool, once you have made the selection then press Cmd + J (mac) or Ctrl + J (windows) to make a copy of the selected parts on a separate layer.
4. Once you have the selected parts on a separate layer then you can turn off the Background layer by clicking on the eye icon.
5. Finally, you can save the file as a .PNG to retain the transparency of the background.

Regards,
Sheena

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Sep 22, 2017 1
Community Beginner ,
Sep 22, 2017

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Yes I was completely hung up on this, having a brain fart.... thank you very much, this did the trick.

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Sep 22, 2017 1
Adobe Employee ,
Sep 25, 2017

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You are welcome!

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Sep 25, 2017 0
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