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Corrupt Stock Image:108002693

New Here ,
Feb 05, 2018 Feb 05, 2018

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Hi

I licensed and downloaded an image from adobe stock.

The image does not open in Illustrator CC and gives the following error: The operation cannot complete because of an unknown error. [x!fd]

Image number: 108002693

Can you please credit my account with a credit as this file is not working. I will use something else.

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correct answers 1 Correct answer

Adobe Employee , Feb 05, 2018 Feb 05, 2018

I do see an issue with the image mentioned, while we will follow up with this content - I have refunded you one image license on your account.

Sorry for this inconvenience.

Regards,

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Adobe Employee ,
Feb 05, 2018 Feb 05, 2018

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I do see an issue with the image mentioned, while we will follow up with this content - I have refunded you one image license on your account.

Sorry for this inconvenience.

Regards,

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