Corrupt Stock Image:108002693

New Here ,
Feb 05, 2018

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Hi

I licensed and downloaded an image from adobe stock.

The image does not open in Illustrator CC and gives the following error: The operation cannot complete because of an unknown error. [x!fd]

Image number: 108002693

Can you please credit my account with a credit as this file is not working. I will use something else.

I do see an issue with the image mentioned, while we will follow up with this content - I have refunded you one image license on your account.

Sorry for this inconvenience.

Regards,

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Corrupt Stock Image:108002693

New Here ,
Feb 05, 2018

Copy link to clipboard

Copied

Hi

I licensed and downloaded an image from adobe stock.

The image does not open in Illustrator CC and gives the following error: The operation cannot complete because of an unknown error. [x!fd]

Image number: 108002693

Can you please credit my account with a credit as this file is not working. I will use something else.

I do see an issue with the image mentioned, while we will follow up with this content - I have refunded you one image license on your account.

Sorry for this inconvenience.

Regards,

Views

135

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Feb 05, 2018 0
Adobe Employee ,
Feb 05, 2018

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Copied

I do see an issue with the image mentioned, while we will follow up with this content - I have refunded you one image license on your account.

Sorry for this inconvenience.

Regards,

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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Feb 05, 2018 0
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