Corrupted File Adobe Stock

New Here ,
Sep 19, 2020

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Dear Adobe Stock team,

I got some issues with the image #223817078

I licensed and downloaded it but can't open the file in Illustrator (latest version).

Can you please check that file?

Thank you very much!

Best regards,

Kaori

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Troubleshooting

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Corrupted File Adobe Stock

New Here ,
Sep 19, 2020

Copy link to clipboard

Copied

Dear Adobe Stock team,

I got some issues with the image #223817078

I licensed and downloaded it but can't open the file in Illustrator (latest version).

Can you please check that file?

Thank you very much!

Best regards,

Kaori

TOPICS
Troubleshooting

Views

33

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 19, 2020 0
Adobe Employee ,
Sep 21, 2020

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Hi kaorim...,

Thank you for reporting this to us. I've granted a replacement license to you and have forwarded the issue to our content team.

EBQ

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Sep 21, 2020 0
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