Corrupted Stock Image

New Here ,
Mar 13, 2019 Mar 13, 2019

Copy link to clipboard

Copied

Hello,

I purchased image#: 193046217. When I opened it after downloading it to my computer, it only showed an image with the message:

Screen Shot 2019-03-13 at 1.41.19 PM.png

How can I get this file to open properly? Another person I know used the same image just fine, but I can't seem to be able to open it.

Views

76

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct Answer

LEGEND , Mar 13, 2019 Mar 13, 2019
just to be sure, you are trying to open it in Illustrator?

Likes

translate

Translate

Translate
LEGEND ,
Mar 13, 2019 Mar 13, 2019

Copy link to clipboard

Copied

just to be sure, you are trying to open it in Illustrator?

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 13, 2019 Mar 13, 2019

Copy link to clipboard

Copied

I was trying to open it in Affinity Designer on my desktop and it wouldn't open it. So I opened it and resaved it with Illustrator on my laptop and that worked.

Strange how all of the other 50 files I purchased opened just fine but not that particular one.

I wouldn't have thought the program would have made a difference.

Thank you for the simplistically obvious answer

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Mar 13, 2019 Mar 13, 2019

Copy link to clipboard

Copied

suchetak72926100  wrote

Strange how all of the other 50 files I purchased opened just fine but not that particular one.

I wouldn't have thought the program would have made a difference.

Well that is not that strange. Illustrator is probably the best program to open native Illustrator files. As it may work with a third party program, there is no guaranty.

Regards, Abambo
Hard- and Software Engineer and Photographer.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines