Corrupted stock video download

New Here ,
Jan 07, 2021 Jan 07, 2021

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Hello 

 

I need help with file FILE #:  288216674 I've purchased a license but it's corrupted when I download it.

Please advise asap.

 

Thanks

 

Jane

  

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Download, Licensing

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Adobe Employee ,
Jan 07, 2021 Jan 07, 2021

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@janek78440816 

Thank you for reporting this. I'll forward this to our content team.

 

Please contact customer care, https://helpx.adobe.com/contact.html to request a refund. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode.


EBQ

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