Credits are gone

Apr 20, 2018

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On the 6th of April I have brought a credit package. Today I like to download an image and I have to buy credits?
Where are my credits gone?

Hi Sylvia

The credit pack was not provisioned correctly.  I have added the credits to your account.

Sorry for the inconvenience caused.

Kind regards

Bev

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Credits are gone

Apr 20, 2018

Copy link to clipboard

Copied

On the 6th of April I have brought a credit package. Today I like to download an image and I have to buy credits?
Where are my credits gone?

Hi Sylvia

The credit pack was not provisioned correctly.  I have added the credits to your account.

Sorry for the inconvenience caused.

Kind regards

Bev

Views

56

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Apr 20, 2018 0
Adobe Employee ,
Apr 20, 2018

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Hi Sylvia

The credit pack was not provisioned correctly.  I have added the credits to your account.

Sorry for the inconvenience caused.

Kind regards

Bev

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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