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Got a serious bit of bother here chaps
My credits are not being recognised
My licences are all up to date and payments current
Can't get onto chat for Stock - just get community option (even though all subscriptions current)
Because I have Creative Cloud they offered to transfer me, but I've been on hold for 30mins, then 20, then 40 and just now 1 hour
I've missed a print deadline and will lose the job if I can't sort by tomorrow
Will look into this and let you know when resolved.
That's it fixed. The license allocations are currently being added to your account and should be completed within 1-2 hours.
Let me know if you have further questions.