Credits

New Here ,
Nov 21, 2018 Nov 21, 2018

Copy link to clipboard

Copied

Ich habe soeben 2x 40 Credits gekauft und sie erscheinen nicht auf meinem Konto.

Views

100

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct Answer

Adobe Employee , Nov 22, 2018 Nov 22, 2018
Hi Alejandra,Sorry to hear that.I have checked your account details and noticed that the subscription downloads and the credits has already been transferred from your Fotolia account.When you sign in to Adobe Stock (with your Adobe credentials) you can view your available licenses in the blue box in the top navigation bar. All the downloaded licenses will remain in your license history.If you are still unable to see your available licenses, can you please share a screenshot so that we can assist...

Likes

Translate

Translate
Adobe Employee ,
Nov 22, 2018 Nov 22, 2018

Copy link to clipboard

Copied

LATEST

Hi Alejandra,

Sorry to hear that.

I have checked your account details and noticed that the subscription downloads and the credits has already been transferred from your Fotolia account.

When you sign in to Adobe Stock (with your Adobe credentials) you can view your available licenses in the blue box in the top navigation bar.

All the downloaded licenses will remain in your license history.

If you are still unable to see your available licenses, can you please share a screenshot so that we can assist you further?

Regards,

Twarita

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines