Dollar Stock customer + Adobe CC customer with 70 credits gone!!!

New Here ,
May 17, 2017

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Guys, i used to be a Dollar Stock customer (or whatever the name was). If you check my records until not long ago i still had around 70 credits left. And all of a sudden, they have all gone. Can you please help? THX

Hi Cesarinpinguin,

I see you have an Adobe account under the same Adobe ID as with forums. As you mentioned that you have lost the DPC credits, I have added 68 unused licenses to your account which are valid for another one year.

Let me know if you need any more help.

Regards

Kanika

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Dollar Stock customer + Adobe CC customer with 70 credits gone!!!

New Here ,
May 17, 2017

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Guys, i used to be a Dollar Stock customer (or whatever the name was). If you check my records until not long ago i still had around 70 credits left. And all of a sudden, they have all gone. Can you please help? THX

Hi Cesarinpinguin,

I see you have an Adobe account under the same Adobe ID as with forums. As you mentioned that you have lost the DPC credits, I have added 68 unused licenses to your account which are valid for another one year.

Let me know if you need any more help.

Regards

Kanika

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May 17, 2017 0
Adobe Employee ,
May 18, 2017

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Hi Cesarinpinguin,

I see you have an Adobe account under the same Adobe ID as with forums. As you mentioned that you have lost the DPC credits, I have added 68 unused licenses to your account which are valid for another one year.

Let me know if you need any more help.

Regards

Kanika

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May 18, 2017 1
New Here ,
May 18, 2017

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You ARE SO helpful - I do appreciate it !!!!!!!!!!!!!!!!!!!!!!!!!!!

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May 18, 2017 0
KanikaS LATEST
Adobe Employee ,
May 19, 2017

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Thank you!

Have a great day.

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May 19, 2017 0
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