doppio prelevamento di quota di abbonamento

New Here ,
Oct 10, 2018 Oct 10, 2018

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Salve mi hanno effettuato un doppio prelievo della quota di 35 euro a distanza di 5 giorni ed io ho richiesto un solo rinnovo. non vorrei che vi sono attivi due abbonamenti mensili a mia insaputa ho controllato sul profilo e sembra tutto ok allora perché farmi pagare due volte la quota. mensile. Aiuto non voglio pagare ogni mese 70 euro per un abbonamento solo.

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Adobe Employee , Oct 10, 2018 Oct 10, 2018
Hi Tony,Sorry to hear that you are facing issues with Adobe Stock services.I would request you to contact our support team Support FAQ: How can I contact Adobe for support? so that they can validate your account details and can assist you further.In case you are unable to reach our support through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link Feel free to update this thread in case of any additional questions.Regards,Twarita

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Adobe Employee ,
Oct 10, 2018 Oct 10, 2018

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Hi Tony,

Sorry to hear that you are facing issues with Adobe Stock services.

I would request you to contact our support team Support FAQ: How can I contact Adobe for support? so that they can validate your account details and can assist you further.

In case you are unable to reach our support through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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