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I licensed a photo and downloaded it. I tried using it in Photoshop. When I opened the photo, it has a line running horizontally through the center. The top and bottom halves are slightly off from each other, and the bottom half is noticeably lighter than the top half. I deleted the photo and re-downloaded it, same result.
It opens this way in any photo viewer, and Photoshop.
Any thoughts or suggestions? Just a bad picture?
Hi Jason,
I have downloaded the same image on my end and I agree that the image is corrupted. I have reported the same to our concerned team.
I apologize for the trouble you have faced.
Also, I have added an image credit to your account so that you can license a different image instead.
Let me know if this helps!
Feel free to update this thread in case of any additional query.
Regards,
Twarita
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Can you provide the image number so we can have a look?
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#122974187
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Hi Jason,
I have downloaded the same image on my end and I agree that the image is corrupted. I have reported the same to our concerned team.
I apologize for the trouble you have faced.
Also, I have added an image credit to your account so that you can license a different image instead.
Let me know if this helps!
Feel free to update this thread in case of any additional query.
Regards,
Twarita