Downloaded file doesn't match preview

New Here ,
Nov 15, 2019

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Downloaded file doesn't match preview. I really need that one (children in the classroom) from preview. 

Can you solve this problem? 

image ID #175594078


012.jpg

Adobe Community Professional
Correct answer by Abambo | Adobe Community Professional

you can get a refund of your image credit and Adobe will either correct the preview or take the asset down. The contributorunfortunately made an error when uploading the preview.

 

I would recommend contacting customer service on this. https://helpx.adobe.com/contact.html

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Downloaded file doesn't match preview

New Here ,
Nov 15, 2019

Copy link to clipboard

Copied

Downloaded file doesn't match preview. I really need that one (children in the classroom) from preview. 

Can you solve this problem? 

image ID #175594078


012.jpg

Adobe Community Professional
Correct answer by Abambo | Adobe Community Professional

you can get a refund of your image credit and Adobe will either correct the preview or take the asset down. The contributorunfortunately made an error when uploading the preview.

 

I would recommend contacting customer service on this. https://helpx.adobe.com/contact.html

TOPICS
Troubleshooting

Views

45

Likes

Translate

Translate

Report

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 15, 2019 0
Adobe Community Professional ,
Nov 16, 2019

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you can get a refund of your image credit and Adobe will either correct the preview or take the asset down. The contributorunfortunately made an error when uploading the preview.

 

I would recommend contacting customer service on this. https://helpx.adobe.com/contact.html

Regards, Abambo
Hard- and Software Engineer and Photographer.

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