Downloaded image background is not transparent

Community Beginner ,
Feb 18, 2020 Feb 18, 2020

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I licensed two stock images that seem to have transparent backgrounds, but when I open them in PS the backgrounds are not transparent --- they are checkered.  Is there a simple solution that I am missing.

David

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Adobe Employee ,
Feb 21, 2020 Feb 21, 2020

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Hi David,

Can you please provide the asset IDs for the images?

EBQ

EBQ

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