Downloaded image by mistake

New Here ,
Nov 09, 2017

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Hi

I have downloaded 73278205 by mistake. I wanted to see a larger view of the image & clicked on the pop up to buy the licence. This is not the first time this has happened its really annoying.

Thanks

Steph

Hi Stephanie,

As you have accidentally licensed an image, I have added an image credit to your account so that you can license a different image instead.

Hope that helps!

Feel free to update this thread in case of any additional questions.

Regards

Twarita

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Downloaded image by mistake

New Here ,
Nov 09, 2017

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Hi

I have downloaded 73278205 by mistake. I wanted to see a larger view of the image & clicked on the pop up to buy the licence. This is not the first time this has happened its really annoying.

Thanks

Steph

Hi Stephanie,

As you have accidentally licensed an image, I have added an image credit to your account so that you can license a different image instead.

Hope that helps!

Feel free to update this thread in case of any additional questions.

Regards

Twarita

Views

86

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 09, 2017 0
Adobe Employee ,
Nov 09, 2017

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Hi Stephanie,

As you have accidentally licensed an image, I have added an image credit to your account so that you can license a different image instead.

Hope that helps!

Feel free to update this thread in case of any additional questions.

Regards

Twarita

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Nov 09, 2017 0
New Here ,
Nov 09, 2017

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Many thanks for your help

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Nov 09, 2017 0
Adobe Employee ,
Nov 09, 2017

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You are welcome!

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Nov 09, 2017 0
Explorer ,
Oct 14, 2020

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Hi Twaritar. I have the same issue, but I'm with my client account. what should I do?

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Oct 14, 2020 0
Explorer ,
Oct 14, 2020

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Hi. I have the same issue, but I'm with my client account. what should I do?

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Oct 14, 2020 0
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