Downloaded MOV file has colors way OFF

New Here ,
Sep 03, 2020 Sep 03, 2020

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Hi,

 

I just purchased license for AdobeStock_326810372_Video, however after download it shows itself as a strange green color video.

 

I am on Mac OS X, latest version. QuickTime and Final Cut both show it green.

What is the reason?

(HD preview version was OK)

Screen Shot 2020-09-03 at 3.07.16 PM.png

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Adobe Employee ,
Sep 03, 2020 Sep 03, 2020

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Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue.

EBQ

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