Downloaded pictures look like they have transparent background - but they don't!

Sep 30, 2018

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Hi!

I have licenced a few images that look like they should have a transparent background, but as it turns out, they don't! When I look around the Adobe Stock database, it seems like all images have the same issue: they all have a dak grey, chequered "background" that would be interpreted as transparent, but probably isn't. How do I solve this? I've looked around and found a few "solutions", but I don't want to have to, nor should I have to, work around this problem for every picture I licence!

https://stock.adobe.com/se/images/colorful-glowing-light-rainbow-rays-rainbow-vector-glaring-effect-...

#126303860

#162162358, #126303828 and #126303851.

Hi Jessica,

Sorry to hear that you are facing issues with Adobe Stock services.

Are you opening the files in Illustrator? The vector files are best used in Illustrator. To get rid of the checkered background hide the bottom layer. Each of the different sparkle effects are on a different layer in the layers panel.

Just turn off the other layers with the black outlines the same as you did with the background. They are on their own layers as well.

Also, to help you better, I am looping in one of our experts from Illustrator srishtib8795206 

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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Downloaded pictures look like they have transparent background - but they don't!

Sep 30, 2018

Copy link to clipboard

Copied

Hi!

I have licenced a few images that look like they should have a transparent background, but as it turns out, they don't! When I look around the Adobe Stock database, it seems like all images have the same issue: they all have a dak grey, chequered "background" that would be interpreted as transparent, but probably isn't. How do I solve this? I've looked around and found a few "solutions", but I don't want to have to, nor should I have to, work around this problem for every picture I licence!

https://stock.adobe.com/se/images/colorful-glowing-light-rainbow-rays-rainbow-vector-glaring-effect-...

#126303860

#162162358, #126303828 and #126303851.

Hi Jessica,

Sorry to hear that you are facing issues with Adobe Stock services.

Are you opening the files in Illustrator? The vector files are best used in Illustrator. To get rid of the checkered background hide the bottom layer. Each of the different sparkle effects are on a different layer in the layers panel.

Just turn off the other layers with the black outlines the same as you did with the background. They are on their own layers as well.

Also, to help you better, I am looping in one of our experts from Illustrator srishtib8795206 

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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107

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Translate

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 30, 2018 0
Adobe Employee ,
Oct 01, 2018

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Hi Jessica,

Sorry to hear that you are facing issues with Adobe Stock services.

Are you opening the files in Illustrator? The vector files are best used in Illustrator. To get rid of the checkered background hide the bottom layer. Each of the different sparkle effects are on a different layer in the layers panel.

Just turn off the other layers with the black outlines the same as you did with the background. They are on their own layers as well.

Also, to help you better, I am looping in one of our experts from Illustrator srishtib8795206 

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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Translate

Translate

Report

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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