Downloaded stock template does not match image

New Here ,
Jun 17, 2018 Jun 17, 2018

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correct answers 1 Correct Answer

Adobe Employee , Jun 21, 2018 Jun 21, 2018
Michele,Our product team has checked the file at their end and it seems there was an error and the contributor may not have submitted the correct base file. The file has been taken offline, for now, however, I have added 1 image license to your account so that you may use it against a different image.Hope that helps!Feel free to update this thread in case of any additional questions.Regards,Twarita

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Adobe Employee ,
Jun 18, 2018 Jun 18, 2018

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Hi Michele,

We apologize for the inconvenience caused to you. Let me get this asset checked by the concerned team. I will update this thread once I hear from them. Appreciate your patience.

Regards,

Twarita

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Adobe Employee ,
Jun 21, 2018 Jun 21, 2018

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Michele,

Our product team has checked the file at their end and it seems there was an error and the contributor may not have submitted the correct base file. The file has been taken offline, for now, however, I have added 1 image license to your account so that you may use it against a different image.

Hope that helps!

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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