Downloading single file from Adobe Photostock

New Here ,
Nov 07, 2017

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I used to be able to download a single file at a one time only price on Adobe Photostock. Where is that option now without having to sign up for a subscription?

Hi B. D.,

If you sign into Adobe Stock, does it show that you have a remaining license? Our records indicate that you've used all ten of your licenses in September. You can view your license history under the menu in the navbar on the Adobe Stock website.

EBQ

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Downloading single file from Adobe Photostock

New Here ,
Nov 07, 2017

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I used to be able to download a single file at a one time only price on Adobe Photostock. Where is that option now without having to sign up for a subscription?

Hi B. D.,

If you sign into Adobe Stock, does it show that you have a remaining license? Our records indicate that you've used all ten of your licenses in September. You can view your license history under the menu in the navbar on the Adobe Stock website.

EBQ

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140

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Nov 07, 2017 0
Adobe Community Professional ,
Nov 07, 2017

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Nov 07, 2017 1
Adobe Employee ,
Nov 07, 2017

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Hi Bea,

There isn't an option to purchase a single image, however, you could consider one of the month to month plans or a credit pack which is valid for 1 year.

Please see Adobe Stock pricing and membership plan | Adobe Stockto get the details of the subscription plans and credit packs.

Also, I believe the option for credit packs might suit your requirements as you can use the credits to purchase assets as per your requirement.

Feel free to update this thread in case of any additional questions.

Regards

Twarita

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Nov 07, 2017 1
New Here ,
Nov 07, 2017

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Thanks for the information Twarita. I had downloaded a trial version a few months ago and still have a credit on one of the images, but for some reason It only still takes me to the subscription page rather than letting me redeem my one credit.

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Nov 07, 2017 0
Adobe Employee ,
Nov 07, 2017

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Hi B. D.,

If you sign into Adobe Stock, does it show that you have a remaining license? Our records indicate that you've used all ten of your licenses in September. You can view your license history under the menu in the navbar on the Adobe Stock website.

EBQ

EBQ

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Nov 07, 2017 1
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