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New Here ,
Dec 26, 2020 Dec 26, 2020

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Hi all, 

 

Can anyone tell me how to unlicense a picture that I licenesed multiple times?  (At least I'm consistent right?)  
Is there an unlicense box somewhere? I see where I can relicense but not unlicense. 

 

Thanks

Jacqui

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correct answers 1 Correct Answer

Adobe Community Professional , Dec 27, 2020 Dec 27, 2020
There is no unlicense as you correctly found out. You need either to wait for an Adobe employee to jump in and to grant you replacement licenses (post the item you licensed multiple times and the number of licences you want to "return", it will be faster then) or you contact Adobe support and explain your case. Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen and type "agent".

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Adobe Community Professional ,
Dec 27, 2020 Dec 27, 2020

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There is no unlicense as you correctly found out. You need either to wait for an Adobe employee to jump in and to grant you replacement licenses (post the item you licensed multiple times and the number of licences you want to "return", it will be faster then) or you contact Adobe support and explain your case. Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen and type "agent".

Regards, Abambo
Hard- and Software Engineer and Photographer.

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