Ending subscription

New Here ,
Feb 27, 2018

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We have this product registered:

Adobe Stock - 10 pictures / month (yearly). ‎It was not our intention to have a subscription - we only wanted to buy some pictures on one occcasion. Now it seems like we cannot unsubscribe. How does this work?

Hi Anna,

I see you have an Adobe account under the same ID as with forums.

Please contact our support team Support FAQ: How can I contact Adobe for support? for cancellation requests.

If you are unable to reach our support team through the above- mentioned link please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Feel free to update this thread in case of any additional questions.

Regards

Twarita

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Ending subscription

New Here ,
Feb 27, 2018

Copy link to clipboard

Copied

We have this product registered:

Adobe Stock - 10 pictures / month (yearly). ‎It was not our intention to have a subscription - we only wanted to buy some pictures on one occcasion. Now it seems like we cannot unsubscribe. How does this work?

Hi Anna,

I see you have an Adobe account under the same ID as with forums.

Please contact our support team Support FAQ: How can I contact Adobe for support? for cancellation requests.

If you are unable to reach our support team through the above- mentioned link please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Feel free to update this thread in case of any additional questions.

Regards

Twarita

Views

102

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Feb 27, 2018 0
Adobe Employee ,
Feb 27, 2018

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Hi Anna,

I see you have an Adobe account under the same ID as with forums.

Please contact our support team Support FAQ: How can I contact Adobe for support? for cancellation requests.

If you are unable to reach our support team through the above- mentioned link please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Feel free to update this thread in case of any additional questions.

Regards

Twarita

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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