Enter payment confirmation password

[yklee5EC2]

A 4 year old child accidentally bought a video license. Can I set up to ask for a password when purchasing a license for video, etc.?  Or can I cancel my purchased video license?

[Abambo · Accepted solution]

This is a user to user forum with some participation of Adobe employees.

You can't cancel a license. You will need to contact customer support for a possible refund. Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen and type "agent".