Error, i cant buy a trial of Adobe Stock

New Here ,
Aug 23, 2020

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"We're sorry, but a system error occurred. If you do not receive a payment confirmation email in the next few minutes, please try again or contact customer support" keeps showing in differente browsers. Would like to get some help so i can start my free trial and use some Stock images. 

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Licensing, Plans and purchase

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Error, i cant buy a trial of Adobe Stock

New Here ,
Aug 23, 2020

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Copied

"We're sorry, but a system error occurred. If you do not receive a payment confirmation email in the next few minutes, please try again or contact customer support" keeps showing in differente browsers. Would like to get some help so i can start my free trial and use some Stock images. 

TOPICS
Licensing, Plans and purchase

Views

16

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 23, 2020 0
Adobe Employee ,
Aug 24, 2020

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Hi Antonio5FF0,

We've been seeing some issues with some of our Latin American customers and the formatting used in the VAT field while completing checkout. Can you please confirm that you are using the correct form for your tax numbers you need to enter?

 

Do let me know what you discover as this could help other customers.

EBQ

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Aug 24, 2020 0
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