Errore di acquisto immagine

New Here ,
Apr 13, 2019 Apr 13, 2019

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Buongiorno,

poco fa ho acquistato per errore l'immagine AdobeStock_172897232 pensando fosse inclusa nel mio abbonamento.

E' possibile annullare l'operazione o ricevere il rimborso relativo all'immagine?

Mi scuso per l'errore.

Chiara

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Adobe Employee ,
Apr 15, 2019 Apr 15, 2019

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Hi Chiara,

I'm sorry to hear that you've had troubles while using the website.

However, the image that you've accidentally licensed is a premium image and is to be purchased on demand as it isn't a part of any plan.

I'd request you to Contact Customer Care for cancellation and refund requests.

Regards,

Sheena

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