FILE #: 66000408

Explorer ,
Nov 08, 2017 Nov 08, 2017

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Image not downloading as specified - comes out small raster not vector

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correct answers 1 Correct Answer

Adobe Employee , Nov 08, 2017 Nov 08, 2017
Hi Jesse,I have downloaded the same image on my end and I agree that the quality of the file appears different than the picture in the preview. I will be reporting the same image to the Stock team.Also, I am adding an image credit to your account so that you can license a different image instead.Hope that helps!Feel free to update this thread in case of any additional questions.RegardsTwarita

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LEGEND ,
Nov 08, 2017 Nov 08, 2017

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Are you downloading and opening in Illustrator?

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Adobe Employee ,
Nov 08, 2017 Nov 08, 2017

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Hi Jesse,

I have downloaded the same image on my end and I agree that the quality of the file appears different than the picture in the preview. I will be reporting the same image to the Stock team.

Also, I am adding an image credit to your account so that you can license a different image instead.

Hope that helps!

Feel free to update this thread in case of any additional questions.

Regards

Twarita

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Adobe Employee ,
Nov 08, 2017 Nov 08, 2017

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Stock team will follow up on the subject content ID issue.

Regards

Joon

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Adobe Employee ,
Nov 14, 2017 Nov 14, 2017

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Please try the same file in a few days ~ 11/17.  File owner will make the fix.

Regards

Joon

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