Find the original file for download

New Here ,
Nov 02, 2018 Nov 02, 2018

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I downloaded a preview of an image to make drafts, now I can not find the original image to buy it in high definition, how can I do?

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correct answers 1 Correct Answer

Adobe Employee , Nov 06, 2018 Nov 06, 2018
Hello S.I.,If you are unable to find the file, searching by the asset ID then it was likely removed from the Adobe Stock site. You'll need to find a different asset.EBQ

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Explorer ,
Nov 02, 2018 Nov 02, 2018

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Have you tried searching for the unique serial no? this will be in the file name of the preview download.

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New Here ,
Nov 03, 2018 Nov 03, 2018

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I had tried with the number in full and did not find it, then I identified it by reporting only the central part of the code

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New Here ,
Nov 03, 2018 Nov 03, 2018

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I had tried with the number in full and did not find it, then I identified it by reporting only the central part of the code

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Adobe Employee ,
Nov 06, 2018 Nov 06, 2018

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Hello S.I.,

If you are unable to find the file, searching by the asset ID then it was likely removed from the Adobe Stock site. You'll need to find a different asset.

EBQ

EBQ

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