FRAUD WHERE IS MY £287-88

New Here ,
Dec 07, 2018 Dec 07, 2018

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I HOPE YOU HAVE REFUNDED MY £288-88 FRAUDULENTLY TAKEN

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Adobe Employee , Dec 10, 2018 Dec 10, 2018
Hi there,Please reach out to our support team Support FAQ: How can I contact Adobe for support?  for billing and refund related queries.In case you are unable to reach our support through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link Regards,Twarita

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Adobe Employee ,
Dec 10, 2018 Dec 10, 2018

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Hi there,

Sorry to hear that you are facing issues.

I have checked your account details under the Adobe ID shared in the forums and noticed that you have signed up for Adobe Stock 10 images per month (one-year) plan on 26 Jan 2018.

The subscription has already been cancelled and I see that a refund of the amount 23.99 GBP has been credited to your account on November 9th 2018.

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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New Here ,
Dec 10, 2018 Dec 10, 2018

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I DID NOT SIGN UP FOR ANY ADOBE AT ALL YOU STILL OWE ME 264.01 I THINK YOU SHOULD PAY THIS AMOUNT BACK ASAP

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Adobe Employee ,
Dec 10, 2018 Dec 10, 2018

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Hi there,

Please reach out to our support team Support FAQ: How can I contact Adobe for support?  for billing and refund related queries.

In case you are unable to reach our support through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Regards,

Twarita

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