Gekauftes Motiv in geringer Auflösung

New Here ,
Aug 12, 2018

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Ich habe ein Bild gekauft bei Adobe Stock; leider die Auflösung zu geringum es für ein Plakat zu verwenden. Kann man den Fotografen kontaktieren? Finde keine Kontakdaten auf seinem Profil. Kann man die Dateigröße für Ankauf irgendwo nachlesen?

LG Gesa

Hello GE,

If you can provide the asset number of the file we can check if there is an issue with it. Also, be sure that you are downloading the licensed file from the Stock website: Unable to download Adobe Stock images

EBQ

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Gekauftes Motiv in geringer Auflösung

New Here ,
Aug 12, 2018

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Ich habe ein Bild gekauft bei Adobe Stock; leider die Auflösung zu geringum es für ein Plakat zu verwenden. Kann man den Fotografen kontaktieren? Finde keine Kontakdaten auf seinem Profil. Kann man die Dateigröße für Ankauf irgendwo nachlesen?

LG Gesa

Hello GE,

If you can provide the asset number of the file we can check if there is an issue with it. Also, be sure that you are downloading the licensed file from the Stock website: Unable to download Adobe Stock images

EBQ

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143

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Aug 12, 2018 0
Adobe Community Professional ,
Aug 12, 2018

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Aug 12, 2018 0
Adobe Community Professional ,
Aug 13, 2018

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Nein. Man kann den Fotografen nicht kontaktieren.

Die Auflösung der Daten kann man vorher einsehen:

PNG image.png

Regards, Abambo
Hard- and Software Engineer and Photographer.

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Aug 13, 2018 1
Adobe Employee ,
Aug 13, 2018

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Hello GE,

If you can provide the asset number of the file we can check if there is an issue with it. Also, be sure that you are downloading the licensed file from the Stock website: Unable to download Adobe Stock images

EBQ

EBQ

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Aug 13, 2018 1
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