Help Cancelling Trial Subscription

New Here ,
Oct 11, 2017 Oct 11, 2017

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Hello,

Would someone please cancel my trial subscription for me?  I do not have access to the password or account info as I am an employee of the owner of the account.  I did not realize what I was clicking on. We do not want the subscription.

Please help.

[REMOVED BY MODERATOR]

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correct answers 1 Correct Answer

Adobe Employee , Oct 11, 2017 Oct 11, 2017
Hi Ronald,Please contact the support through call/chat for the cancellation requests:Contact Customer Care**Be sure to remain signed in with your Adobe ID before accessing the link above**In case you are unable to reach support through the above-mentioned link please see Contact Support FAQ: Unable to reach support through the "Contact US" linkFeel free to reach out to us in case of any additional questions.Regards,Twarita

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Adobe Employee ,
Oct 11, 2017 Oct 11, 2017

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Hi Ronald,

Please contact the support through call/chat for the cancellation requests:

Contact Customer Care

**Be sure to remain signed in with your Adobe ID before accessing the link above**

In case you are unable to reach support through the above-mentioned link please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Feel free to reach out to us in case of any additional questions.

Regards,

Twarita

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New Here ,
Apr 05, 2021 Apr 05, 2021

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please help me to cacel this trial today date April 5/2021

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New Here ,
Apr 05, 2021 Apr 05, 2021

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please cancel my subscription trial Henry Hernandez

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Adobe Employee ,
Apr 06, 2021 Apr 06, 2021

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Hello @defaultgst9v64q0b4d,

Sign into https://account.adobe.com and find the information for your plan there. You will be able to cancel. If you have any difficult you will need to contact customer care. This not something that can be address by the people that monitor the forum.

EBQ

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Most Valuable Participant ,
Apr 07, 2021 Apr 07, 2021

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Warning, scammers may contact you privately pretending to be Adobe staff. Adobe will never send you a private message asking you to email an account that isn't @adobe.com, or use Skype. Adobe never ask you for their password. These scammers want your Adobe info, credit cards, your money and control of your computer, please take care.

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