HELP: Download file from CCLibraries failed. Invalid user access token.

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May 03, 2021 May 03, 2021

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Hello,

 

Since today, I can't add any new Adobe Stock footage from library anymore. When I try to add the stock to my project, I have the error "download file from CCLibraries failed. Invalid user access token" prompting. It happens in Premere and After Effect. I can still add stocks from previous searches to my project but nothing I add to my library today.

I've tried disconnecting from Adobe website and on my computer but after re logging on both, nothing changed. I've also rebooted my computer with no luck.

I'm on the latest MAC OS and latest version of everything from Adobe.

 

Any idea to help me on this?

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