Help with billing concerns- Account Management

New Here ,
May 21, 2020 May 21, 2020

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I signed up for the trial of Adobe Stock, I canceled two days prior to the expiration and they have continued to bill me and have blocked the account so that I can no longer do anything with it.  I electronically canceled, spoke to someone on the message line and now have been on hold for two hours after the found out I was trying to cancel.  This is a major problem with account management.

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Adobe Employee ,
May 21, 2020 May 21, 2020

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Hi SH,

I can see that this issue has been resolved and the Adobe Stock subscription has been cancelled.

EBQ

EBQ

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