Help!

New Here ,
Jul 04, 2017

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I am new to using stock images and am having issues with separating or isolating images that are from small sets. For example, I have a set of bubbles on a transparent background, and there is a watermark. How do I seperate them?

Hi Monica,

If you just download the file as a preview you will get the watermark on it.

You will need to license the file as per the FAQ here: Stock FAQ: How to license an image with Adobe Stock? in order to get the correct file without the watermark.

Let me know if you still face issues.

Regards,

Sheena

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Help!

New Here ,
Jul 04, 2017

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I am new to using stock images and am having issues with separating or isolating images that are from small sets. For example, I have a set of bubbles on a transparent background, and there is a watermark. How do I seperate them?

Hi Monica,

If you just download the file as a preview you will get the watermark on it.

You will need to license the file as per the FAQ here: Stock FAQ: How to license an image with Adobe Stock? in order to get the correct file without the watermark.

Let me know if you still face issues.

Regards,

Sheena

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Jul 04, 2017 0
Adobe Employee ,
Jul 05, 2017

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Hi Monica,

If you just download the file as a preview you will get the watermark on it.

You will need to license the file as per the FAQ here: Stock FAQ: How to license an image with Adobe Stock? in order to get the correct file without the watermark.

Let me know if you still face issues.

Regards,

Sheena

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Jul 05, 2017 1
LEGEND ,
Jul 05, 2017

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In addition to Sheena's reply, you will also need Adobe Illustrator to use the transparent bubbles. Can you provide an image number? I'm almost positive that it will be a .ai file requiring Adobe Illustrator to work with it.

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Jul 05, 2017 1
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