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Hidden Charges

New Here ,
Mar 21, 2020 Mar 21, 2020

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I had a free month of Adobe Stock, which I went to cancel, but was given extra free months as an incentive to continue. I accepted the extra free stuff but now when I cancel it has charged me for a month AND is charging me a CRAZY early cancellation fee!

 

This is extremely unfair and utterly terrible behaviour! These charges should not apply to those who only utilise the free membership! How can I undo these charges?

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Adobe Community Professional , Mar 23, 2020 Mar 23, 2020
Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen and type "agent". I don't know what exactly you have subscribed, but offering extra free months normally comes at a price of a paid subscription. Contact Adobe customer care and negotiate your way out!

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Adobe Community Professional ,
Mar 23, 2020 Mar 23, 2020

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Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen and type "agent".

 

I don't know what exactly you have subscribed, but offering extra free months normally comes at a price of a paid subscription.

 

Contact Adobe customer care and negotiate your way out!

Regards, Abambo
Hard- and Software Engineer and Photographer.

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