how can i cancel ADB045350039HK order~

Report · Nov 09, 2018

Report · Nov 12, 2018

Hi there,

I see you have an Adobe account under the same ID as with forums.

I have checked the order no and noticed that you have purchased an on-demand asset. On-demand assets are non-refundable.

Please reach out to our support team Support FAQ: How can I contact Adobe for support? to check for exceptions(if any).

In case you are unable to reach our support through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

Adobe Community