how can i cancel ADB045350039HK order~

New Here ,
Nov 09, 2018

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how can i cancel ADB045350039HK  order~ 

Hi there,

I see you have an Adobe account under the same ID as with forums.

I have checked the order no and noticed that you have purchased an on-demand asset. On-demand assets are non-refundable.

Please reach out to our support team Support FAQ: How can I contact Adobe for support?  to check for exceptions(if any).

In case you are unable to reach our support through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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how can i cancel ADB045350039HK order~

New Here ,
Nov 09, 2018

Copy link to clipboard

Copied

how can i cancel ADB045350039HK  order~ 

Hi there,

I see you have an Adobe account under the same ID as with forums.

I have checked the order no and noticed that you have purchased an on-demand asset. On-demand assets are non-refundable.

Please reach out to our support team Support FAQ: How can I contact Adobe for support?  to check for exceptions(if any).

In case you are unable to reach our support through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

Views

75

Likes

Translate

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 09, 2018 0
Adobe Employee ,
Nov 12, 2018

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Hi there,

I see you have an Adobe account under the same ID as with forums.

I have checked the order no and noticed that you have purchased an on-demand asset. On-demand assets are non-refundable.

Please reach out to our support team Support FAQ: How can I contact Adobe for support?  to check for exceptions(if any).

In case you are unable to reach our support through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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