How can I cancel subscription

New Here ,
Jun 28, 2017

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few months ago I registered adobe stock and now I forget it

How can I cancel subscription? In my account Plans& products I don't see Switch plan - why?

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1 Correct Answer

Adobe Employee , Jun 28, 2017
Sheena Kaul Adobe Employee , Jun 28, 2017
Hi, Please contact the support through call/chat for the cancellation requests and the billing queries:Contact Customer Care**Be sure to remain signed in with your Adobe ID before accessing the link above**You may also refer to the help document below:Cancel your Adobe Stock membership Please go through the Adobe - Subscription Terms as well.Regards,Sheena

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Adobe Employee ,
Jun 28, 2017

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Hi,

Please contact the support through call/chat for the cancellation requests and the billing queries:

Contact Customer Care

**Be sure to remain signed in with your Adobe ID before accessing the link above**

You may also refer to the help document below:

Cancel your Adobe Stock membership

Please go through the Adobe - Subscription Terms as well.

Regards,

Sheena

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New Here ,
Jun 28, 2017

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I can't find any option to canel accout in Customer Care  

How Can I contact with support to resolve this problem?

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New Here ,
Jun 28, 2017

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my problem is the same like this:

Adobe - Cancel my Adobe Stock Membership NOW!

Adobe - Cancel my Adobe Stock Membership NOW!

I downloaded the free 10 stock photos and went to cancel as I didn't want to forget to do it later. They promised in writing you could cancel before being charged the first month for 10 free downloads. Big mistake.

I followed the instructions but it says "Plans & Products>Adobe Stock - 10 images a month (one-year)> "You'll be able to manage this plan shortly." .... meaning nowhere to "manage" and "cancel" as described in instructions.

Other users on this forum complained of the same problem. Adobe employees wrote "payment still processing" but this had been after the allowed "free" subscription time for some users. You said you will tell your IT department. Do the same for me please. Cancel TODAY.

Cancel my subscription to this and anything else you may have billed to my credit card. Email my account immediate with verification this has been done. Stop wasting everyone's damn time or Adobe you will lose customers just like Dell. Your BS isn't serving you well.

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Adobe Employee ,
Jun 28, 2017

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Please see the private message I sent.

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