How do I cancel my subscription and get a refund?

New Here ,
May 29, 2019 May 29, 2019

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Hey I had a similar thing happen. I cancelled my membership last month and now a month later the charges resumed. can you please refund my 29.99 for adobe stock. I have used none of the new image and it just charged me. Thanks so much

Best,

Peter Watkins

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Adobe Employee , Jul 03, 2019 Jul 03, 2019
Hi PeterYour Stock subscription was cancelled on 29th May and a refund issued at that time.  There have been no further charges for this subscription.Did you sign up for another Stock subscription using a different Adobe ID?Kind regardsBev

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Adobe Employee ,
Jul 03, 2019 Jul 03, 2019

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Hi Peter,

Since you have refund request for your Adobe Stock subscription, I have branched it to a new discussion. Moving your query to Adobe Stock​ for our experts to look into it.

Thanks,

Akanchha

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Adobe Employee ,
Jul 03, 2019 Jul 03, 2019

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Hi Peter

Your Stock subscription was cancelled on 29th May and a refund issued at that time.  There have been no further charges for this subscription.

Did you sign up for another Stock subscription using a different Adobe ID?

Kind regards

Bev

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