How do I change invoice email?

New Here ,
Jan 08, 2018

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I have an Adobe Stock subscription and the invoices are automatically sent to my email address. The problem is that my company is paying for the subscription and the invoice should go to the financial department, but I cannot change the email address specifically for invoices (any other information should go to my ordinary address). Can anyone help?

Hi Therese,

I have checked your account details and noticed that you have an Adobe Stock subscription( 3 images per month)plan under the Adobe ID shared in the forums.

I would advise you to contact our support team Support FAQ: How can I contact Adobe for support?  for your query related to the change of Email-address( for invoices)

If you are unable to reach our support team through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Regards

Twarita

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How do I change invoice email?

New Here ,
Jan 08, 2018

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I have an Adobe Stock subscription and the invoices are automatically sent to my email address. The problem is that my company is paying for the subscription and the invoice should go to the financial department, but I cannot change the email address specifically for invoices (any other information should go to my ordinary address). Can anyone help?

Hi Therese,

I have checked your account details and noticed that you have an Adobe Stock subscription( 3 images per month)plan under the Adobe ID shared in the forums.

I would advise you to contact our support team Support FAQ: How can I contact Adobe for support?  for your query related to the change of Email-address( for invoices)

If you are unable to reach our support team through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Regards

Twarita

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Jan 08, 2018 0
Adobe Employee ,
Jan 08, 2018

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Hi Therese,

I have checked your account details and noticed that you have an Adobe Stock subscription( 3 images per month)plan under the Adobe ID shared in the forums.

I would advise you to contact our support team Support FAQ: How can I contact Adobe for support?  for your query related to the change of Email-address( for invoices)

If you are unable to reach our support team through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Regards

Twarita

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Jan 08, 2018 1
New Here ,
Jan 09, 2018

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Thanks for the answer! Unfortunately, it did not help contacting the support team as it is not possible to have a separate invoice email for some reason.

Best wishes,

Therese

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Jan 09, 2018 0
New Here ,
Aug 29, 2018

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very unfortunate as I am in the same boat with this one.

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Aug 29, 2018 0
New Here ,
Feb 17, 2020

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Me too!

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Feb 17, 2020 0
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