How do I get in touch with an Adobe Stock Sales Person?

Explorer ,
Jun 20, 2019 Jun 20, 2019

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Does anyone have any tips on speaking to an actual person about Adobe Stock sales? I've tried the phone number on the Adobe Stock website twice and sat on hold for 40 minutes one time and 30 another and no one ever answered the phone. I tried calling the main Adobe Sales number and all I could do was leave a message for someone to call me back. I've submitted online requests for a product demo twice and had no response from that either. I'm starting to think Adobe doesn't really want to sell their own product. Can't imagine they wouldn't have the Sales lined manned with someone available to speak to about purchasing their products.

Thanks for any tips!

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Adobe Employee , Jun 21, 2019 Jun 21, 2019
Is this for an Individual, Business or Enterprise customer?You can find subscription information on our plans pages.INDIVIDUAL: Adobe Stock pricing and membership plan | Adobe Stock TEAMS (Business customers): Adobe Stock for Teams - Inspire your team with access to millions of high-quality stock assets. | Adobe Stock ENTERPRISE: https://landing.adobe.com/en/na/products/creative-cloud/ctir-4625-stock-for-enterprise/index.html  EBQ

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Adobe Community Professional ,
Jun 20, 2019 Jun 20, 2019

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What is your region?

ABAMBO | Hard- and Software Engineer | Photographer

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Explorer ,
Jun 20, 2019 Jun 20, 2019

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I'm in the US. EST zone.

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Adobe Employee ,
Jun 21, 2019 Jun 21, 2019

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Hi B. P.,

What is the nature of your inquiry?

EBQ

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Explorer ,
Jun 21, 2019 Jun 21, 2019

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Needing pricing information and an explanation of the difference between features of Adobe Stock packages. Tech Support couldn't help and our current Adobe reseller was unsure as well, so wanted to go straight to the source and get the info from Adobe.

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Adobe Employee ,
Jun 21, 2019 Jun 21, 2019

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Is this for an Individual, Business or Enterprise customer?

You can find subscription information on our plans pages.

INDIVIDUAL: Adobe Stock pricing and membership plan | Adobe Stock

TEAMS (Business customers): Adobe Stock for Teams - Inspire your team with access to millions of high-quality stock assets. | Ad...

ENTERPRISE: https://landing.adobe.com/en/na/products/creative-cloud/ctir-4625-stock-for-enterprise/index.html 

EBQ

EBQ

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Explorer ,
Jun 21, 2019 Jun 21, 2019

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I've been all over the info pages and not finding what I need to know and there is no pricing listed for the Enterprise Plan, if that is what we need. It just took me to the request a consultation page, which I've done and not heard back. I've called the number listed on the Adobe Stock Enterprise page, 800-685-3524 multiple times and it just puts you on hold and no one ever answers.

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Adobe Employee ,
Jun 21, 2019 Jun 21, 2019

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Hi B.P.,

I've sent you a private message as I've noticed something regarding your team's Adobe Stock subscription.

EBQ

EBQ

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