How do I unlicense a premium asset or video that I purchased accidentally?

[Jim5FF4]

Hi Sheena, 

I accidentally purchased a license for order number ADB128961444. Can you help? 

Thanks 

Jim

[Abambo · Accepted solution]

State the asset number please and wait until a friendly Adobe employee jumps in. Sheena is, when I'm correctly informed, no more responsible for Stock.

Alternatively you can contact Adobe support: Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen and type "agent".

Please look also here about accidental licensing: https://community.adobe.com/t5/stock/avoid-accidental-licensing-on-stock-website/td-p/10987662