How do you actually 'claim' the free 10 images that they advertise?

New Here ,
Oct 16, 2015

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Recently received a free 10 stock images for your creative cloud team. GREAT! I say. No purchase required they say. GREAT! I try and go buy an image, and it costs $9.99. How do you actually redeemed the "Get 10 free Adobe Stock images for your team" offer?

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Can't seem to redeem ten free stock photos

To redeem the offer, any team delegate can simply sign in to the stock.adobe.com site with their Adobe ID, and ten images will automatically be assigned to their team’s Adobe Stock account. Because of the pooled images feature, these 10 images will be available to all team members for use during the promotional period – all team members will see the 10 images in their Adobe Stock account when they sign in.

Team members will have one month from the date of activating the promotion to use the 10 images. No purchase is required, and the promotion can be activated anytime between October 5 and October 30.

Regards

Rajashree

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How do you actually 'claim' the free 10 images that they advertise?

New Here ,
Oct 16, 2015

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Recently received a free 10 stock images for your creative cloud team. GREAT! I say. No purchase required they say. GREAT! I try and go buy an image, and it costs $9.99. How do you actually redeemed the "Get 10 free Adobe Stock images for your team" offer?

Please check:

Can't seem to redeem ten free stock photos

To redeem the offer, any team delegate can simply sign in to the stock.adobe.com site with their Adobe ID, and ten images will automatically be assigned to their team’s Adobe Stock account. Because of the pooled images feature, these 10 images will be available to all team members for use during the promotional period – all team members will see the 10 images in their Adobe Stock account when they sign in.

Team members will have one month from the date of activating the promotion to use the 10 images. No purchase is required, and the promotion can be activated anytime between October 5 and October 30.

Regards

Rajashree

TOPICS
Plans and purchase

Views

22.0K

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Oct 16, 2015 0
Adobe Employee ,
Oct 17, 2015

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Please check:

Can't seem to redeem ten free stock photos

To redeem the offer, any team delegate can simply sign in to the stock.adobe.com site with their Adobe ID, and ten images will automatically be assigned to their team’s Adobe Stock account. Because of the pooled images feature, these 10 images will be available to all team members for use during the promotional period – all team members will see the 10 images in their Adobe Stock account when they sign in.

Team members will have one month from the date of activating the promotion to use the 10 images. No purchase is required, and the promotion can be activated anytime between October 5 and October 30.

Regards

Rajashree

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Oct 17, 2015 0
Adobe Employee ,
Oct 17, 2015

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Moving to Adobe Stock

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Oct 17, 2015 0
Community Beginner ,
May 17, 2016

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This didn't actually work because what Adobe is asking for is a month to month subscription, the first of which will be free. You don't get 10 free pics without committing to a subscription. So this is false advertising.

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May 17, 2016 35
Adobe Employee ,
May 17, 2016

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Hi chrisivanyi

With the CC for teams offer, no purchase is required - Royalty free images, photos, and graphics | Adobe Stock

I think you're referring to the individual Stock promo where the first month is refunded if you sign up for an annual plan - Royalty free images, photos, and graphics | Adobe Stock

Thanks

Bev

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May 17, 2016 0
Community Beginner ,
May 17, 2016

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No. I've not been able to claim those 10 free images. I keep getting steered to a subscription. And I can't take any more time on this. I should be able to pick a asset and click a download button, but that does not happen.

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May 17, 2016 13
Adobe Employee ,
May 17, 2016

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The free images were allocated to your team account on 20th October and were available for 30 days, which explains why you can't claim them again.  It doesn't appear that any of the credits were used so would you like me to add them to your account to use within the next 30 days?

Thanks

Bev

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May 17, 2016 0
Community Beginner ,
May 17, 2016

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that would be very decent of you. Yes, I would like to claim them now.

Thank you.

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May 17, 2016 0
Adobe Employee ,
May 17, 2016

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OK, the credits have now been added to your team account so when you sign in to stock.adobe.com please select the team account rather than the personal one:

stock_co.png

Thanks

Bev

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May 17, 2016 0
hyoscine LATEST
Community Beginner ,
Jan 30, 2020

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Hi

I'm on the student license of CC (all programs), it says I have 10 free images, how do I get them? I looked at the app and there's no explanation or way to do it, atleast what I've found.

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Jan 30, 2020 0
New Here ,
May 28, 2017

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Same thing happened to me.

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May 28, 2017 1
Adobe Employee ,
May 29, 2017

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May 29, 2017 0
Community Beginner ,
Jun 30, 2017

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Sheena,  I am a teacher and have had Adobe for over a year at least.  I have never received an Adobe Stock item without a watermark.  I found a short video that I would like to use for my class, but when I try to get it without the watermark I get a Buy for over $200 dollars.  Please help.

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Jun 30, 2017 0
Adobe Employee ,
Jul 03, 2017

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Hi terrik55672770

An Adobe Stock subscription allows you to license standard assets - standard images, standard templates and standard 3D assets.

Premium assets such as videos, Premium collection images, and editorial images or videos, can be licensed on-demand as individual licenses.  They are not part of a subscription.

If you still see the watermark on standard assets that you have licensed, please try the steps given here - I purchased a a stock image and I cannot seem to download the licensed image without the watermark...

Kind regards

Bev

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Jul 03, 2017 1
Adobe Employee ,
Jul 03, 2017

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Hi Terri,

In addition to Bev's response, make sure you are licensing the file and not just downloading.

Downloading the preview will have the watermark on it, whereas licensing the file will not.

Please see Stock FAQ: How to license an image with Adobe Stock?

Regards,

Sheena

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Jul 03, 2017 0
New Here ,
Jun 03, 2016

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I would like to redeem the " Get 10 free Adobe Stock Images" but am having some issues. I have never purchased from Adobe before. It looks like in order to redeem the 10 stock images I need to give my credit card details to purchase a months worth of the free images?

Any help would be appreciated! Thanks

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Jun 03, 2016 0
Adobe Employee ,
Jun 06, 2016

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Hi alices26456387

Please check the offer details and the link to the Terms & Conditions: Royalty free images, photos, and graphics | Adobe Stock

You sign up for one year of Adobe Stock and the first month is refunded.  If you do not wish to continue with the subscription you need to cancel within the first month.

Kind regards

Bev

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Jun 06, 2016 1
New Here ,
Jul 05, 2016

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I've had a similar issue, I can't seem to get the free 10 images. Is this because it's been over a month since i signed up to adobe?

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Jul 05, 2016 0
Adobe Employee ,
Jul 05, 2016

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Hi George,

Please check the offer details and the link to the Terms & Conditions: Royalty free images, photos, and graphics | Adobe Stock

Regards,

Sheena

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Jul 05, 2016 0
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