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Hi
I tried to cancel my trial stock account before the trial finished over Xmas it kept crashing so I didnt know if it worked or not and couldnt get hold of any support.
They tried to bill me today, still cant get hold of anybody in chat or on the fone waited hours!
In my account the cancellation button is missing ? what can I do ?
Thank you
Hi Angelica,
If you are not able to reach our support team, please see Contact Support FAQ: Unable to reach support through the "Contact US" link
If still the issue persists, please update the thread so that I can work with you directly.
Regards
Twarita
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Hi
I tried to cancel my trial stock account before the trial finished over Xmas it kept crashing so I didnt know if it worked or not and couldnt get hold of any support.
They tried to bill me today, still cant get hold of anybody in chat or on the fone waited hours!
In my account the cancellation button is missing ? what can I do ?
Thank you
Hi Angelica,
If you are not able to reach our support team, please see Contact Support FAQ: Unable to reach support through the "Contact US" link
If still the issue persists, please update the thread so that I can work with you directly.
Regards
Twarita
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To Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html
-or reply #1 in https://forums.adobe.com/thread/2023066 - includes Mon-Fri Chat link
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Hi
I have got free cloud, trying to cancel stock
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Been trying to chat for hours nobody came and no answer on the fone
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Hi Angelica,
If you are not able to reach our support team, please see Contact Support FAQ: Unable to reach support through the "Contact US" link
If still the issue persists, please update the thread so that I can work with you directly.
Regards
Twarita