How to cancel annual subscription?

New Here ,
Dec 15, 2017 Dec 15, 2017

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I want to stop the monthly payment of the annual subscription to adobe stock. How can I do? I can not find any keys to cancel the subscription, I have to pay every month

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Adobe Employee , Dec 18, 2017 Dec 18, 2017
Hi Luca,Your contract has been canceled. Please verify and let me know in case of any concerns. RegardsTwarita

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Adobe Employee ,
Dec 15, 2017 Dec 15, 2017

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Hi Luca,

I see that your subscription has been suspended. Kindly get in touch with our support team Support FAQ: How can I contact Adobe for support? for further assistance.

In case you are unable to get in touch with our support team through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Regards

Twarita

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New Here ,
Dec 15, 2017 Dec 15, 2017

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I want to stop the subscription !!!!!! I can not do it, it says that I have to contact the customer service and I contacted you. My account is active and I always receive invoices. Do I stop paying?

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Adobe Employee ,
Dec 15, 2017 Dec 15, 2017

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Please check your private message.

Regards

Twarita

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Adobe Employee ,
Dec 18, 2017 Dec 18, 2017

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Hi Luca,

Your contract has been canceled. Please verify and let me know in case of any concerns.

Regards

Twarita

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