how to cancel my order?

New Here ,
May 11, 2018

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You certainly do not make it easy to cancel an order. I signed up for a free trial of adobe stock and now want to cancel it, so how do I do that? There are no options on my account page to cancel. In fact the free trial does not even show up. Here are my order details;

Order details:
Order #ADB029911004NZ
Order Date: 25 April 2018

Please cancel this.

Hi there

It appears that you have more than one Adobe ID account.

Please sign out from your Adobe account and sign in using the Adobe ID (email) that you used when you signed up for the trial. You will then be able to cancel your subscription.

Cancel your Adobe Stock membership

Kind regards

Bev

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how to cancel my order?

New Here ,
May 11, 2018

Copy link to clipboard

Copied

You certainly do not make it easy to cancel an order. I signed up for a free trial of adobe stock and now want to cancel it, so how do I do that? There are no options on my account page to cancel. In fact the free trial does not even show up. Here are my order details;

Order details:
Order #ADB029911004NZ
Order Date: 25 April 2018

Please cancel this.

Hi there

It appears that you have more than one Adobe ID account.

Please sign out from your Adobe account and sign in using the Adobe ID (email) that you used when you signed up for the trial. You will then be able to cancel your subscription.

Cancel your Adobe Stock membership

Kind regards

Bev

Views

150

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 11, 2018 0
Adobe Employee ,
May 13, 2018

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Hi there

It appears that you have more than one Adobe ID account.

Please sign out from your Adobe account and sign in using the Adobe ID (email) that you used when you signed up for the trial. You will then be able to cancel your subscription.

Cancel your Adobe Stock membership

Kind regards

Bev

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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