How to cancel the auto subscription?

New Here ,
Sep 19, 2017 Sep 19, 2017

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Hai,

I started with a free 10 image account but forgot to unsubscribe the plan.

Now, I received email saying that I have a due payment that I should pay to adobe.

Can that payment or subscription be cancelled?

I am not planning to purchase any image yet.

Thank you.

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correct answers 1 Correct Answer

Adobe Employee , Sep 20, 2017 Sep 20, 2017
Hi thereYour subscription has been cancelled.Kind regardsBev

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Adobe Employee ,
Sep 19, 2017 Sep 19, 2017

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Hi Jeevan,

Please contact the support through call/chat for the cancellation requests.

Contact Customer Care

**Be sure to remain signed in with your Adobe ID before accessing the link above**

In case you are unable to contact our support team through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

You may also refer to the help document below:

Cancel your Adobe Stock membership

Please go through Legal subscription terms | Adobe as well.

Feel free to update this thread in case of any additional query.

Regards,

Twarita

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New Here ,
Sep 19, 2017 Sep 19, 2017

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Hi,

I've gone through all the link above and still couldn't cancel my subscriptions.

All i want to do is to cancel my second month subscription. The 14 days time given for me to cancel the subscription is expired.

Can the invoice be cancel?

The cancellation couldn't be made during the 14 days due to my technical issue.

Thanks in advance.

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New Here ,
Sep 20, 2017 Sep 20, 2017

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Please help me to cancel my subscription.

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Adobe Employee ,
Sep 20, 2017 Sep 20, 2017

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Hi there

Your subscription has been cancelled.

Kind regards

Bev

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New Here ,
Sep 20, 2017 Sep 20, 2017

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Thank you very much.

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