How to change the format of the photo I buy?

New Here ,
Feb 21, 2018

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When I started buying photos, I always received them in .jpeg format, which was perfect.
I probably modified a parameter without realizing it and since then, I receive my photos in .ai.

Who can help me and tell me how to find my .jpeg format back please?

Hi Mireille,

Thanks for reaching out to the Stock team. If you need images in JPEG format, please filter your search to only 'photos'. Please see the screenshot shared below.

Feel free to update this thread in case of any additional questions.

Regards

Twarita

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How to change the format of the photo I buy?

New Here ,
Feb 21, 2018

Copy link to clipboard

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When I started buying photos, I always received them in .jpeg format, which was perfect.
I probably modified a parameter without realizing it and since then, I receive my photos in .ai.

Who can help me and tell me how to find my .jpeg format back please?

Hi Mireille,

Thanks for reaching out to the Stock team. If you need images in JPEG format, please filter your search to only 'photos'. Please see the screenshot shared below.

Feel free to update this thread in case of any additional questions.

Regards

Twarita

Views

86

Likes

Translate

Translate

Report

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Feb 21, 2018 0
Adobe Employee ,
Feb 21, 2018

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Hi Mireille,

Thanks for reaching out to the Stock team. If you need images in JPEG format, please filter your search to only 'photos'. Please see the screenshot shared below.

Feel free to update this thread in case of any additional questions.

Regards

Twarita

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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