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How to unlicense Adobe Stock image

New Here ,
Feb 18, 2019 Feb 18, 2019

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I was scrolling through to find the right picture but accidentally clicked the license button instead of the preview button on #33277340 today... I couldn't find the answer to make it unlicensed but found many people have had the same experiences more than me. I really think a second level of confirmation with the license button is needed or it may need to be placed further from the other buttons.

Thanks,

Joe

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correct answers 1 Correct Answer

Adobe Employee , Feb 19, 2019 Feb 19, 2019
Hi Joe,I apologize for the troubles here. Thanks for the feedback; I'll make sure to Iet the product team know about this experience so that they can improve it. Also, as there is currently no option to unlicense an image, I've added a replacement to your account.Regards,Sheena

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Adobe Employee ,
Feb 19, 2019 Feb 19, 2019

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Hi Joe,

I apologize for the troubles here.

Thanks for the feedback; I'll make sure to Iet the product team know about this experience so that they can improve it.

Also, as there is currently no option to unlicense an image, I've added a replacement to your account.

Regards,

Sheena

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New Here ,
Jul 17, 2019 Jul 17, 2019

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I was scrolling through to find the right picture but accidentally clicked the license button instead of the preview button on #AdobeStock_98225302.aioday... I couldn't find the answer to make it unlicensed but found many people have had the same experiences more than me.

Thanks,

Gilbert

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Adobe Employee ,
Jul 18, 2019 Jul 18, 2019

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Hi,

As I understand you have licensed an image accidentally. I have added an image credit to your account for the same. Hope that helps!

Thanks

Kanika

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New Here ,
Nov 20, 2019 Nov 20, 2019

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Good afternoon KanikaS,

 

I just did the same thing. I went to preview an image and as I was clicking on it to see a larger view the licence button appeared at the last second. Image ID #299967742

 

James

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New Here ,
Feb 09, 2020 Feb 09, 2020

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same thing happened to me. FILE #:  94042136

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Adobe Employee ,
Feb 10, 2020 Feb 10, 2020

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Hello nader@dwpresents.com,

I have added an image credit to your account.Please delete 94042136 asset from any downloads or library at your end. 

Thanks !!!!

 

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Adobe Employee ,
Feb 10, 2020 Feb 10, 2020

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Hello James_Ellard,

I have verified that you have licensed Image ID299967742 and have granted you replacement license. Please delete asset from any downloads or library at your end. 

Hope this helps !!!!

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New Here ,
Feb 20, 2020 Feb 20, 2020

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I have the same problem i accidently zoomed in and it said i liscened it its the clouds picture on my account everything else went fine but I tried to unlisence the clouds one and it wont let me 

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Adobe Employee ,
Feb 20, 2020 Feb 20, 2020

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Hello raymoure 

Can you share asset File id you have licensed accidently. 

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New Here ,
Feb 21, 2020 Feb 21, 2020

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#139936557

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Adobe Employee ,
Feb 24, 2020 Feb 24, 2020

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Hello raymour,

Thank you for your patience. I have verified that you have licensed asset id #139936557 and have granted you replacement license. Please delete asset and from any downloads or library at your end.

 

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New Here ,
Mar 01, 2020 Mar 01, 2020

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Hi there!

I've just done the SAME thing. I accidentally clicked to license 275237691

Would very much appreciate any help you can give me! Liz 🙂

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Adobe Employee ,
May 04, 2020 May 04, 2020

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Hello lizearle1,

I have verified that you have licensed asset id #275237691 and have granted you 1 replacement license. Please delete asset and from any downloads or library at your end.

Thanks !!!!

 

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New Here ,
May 01, 2020 May 01, 2020

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Hi, I accidentally clicked on a license image button, tried to cancel the download but it was impossible. Was looking for a way to solve this issue and found this conversation, could you please help me with this?, thank you. the image id #  341414033

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Adobe Employee ,
May 04, 2020 May 04, 2020

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Hello forms@bellsaenz.com,

I have verified that you have licensed asset id # 341414033 and have granted you 1 replacement license. Please delete asset and from any downloads or library at your end.

Thanks !!!!

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New Here ,
Apr 10, 2020 Apr 10, 2020

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Hi

I have made a slightly different mistake... I do design work for two organisations and I have accidentally licenced three images to the wrong organisation. The images are #231969623 #306181490 and #321725275. I have accidentally licenced them from the All Digital AISBL account. I will delete and then licence from this account YouRock. Please let me know if it is possible to unlicence and recredit the All Digital account? |

thanks

Ian

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Adobe Employee ,
May 04, 2020 May 04, 2020

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Hello, 

I have verified that you have licensed asset id # 231969623 #306181490 and #321725275 and have granted you 3 replacement license. Please delete asset and from any downloads or library at your end.

 

Thanks !!!!

 

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New Here ,
Apr 10, 2020 Apr 10, 2020

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Hello, I was also hoping there would have been an unlicensing option.

I have licensed a photo by mistake as well.

This is the image 211031337. I will be more careful in the future.

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Adobe Employee ,
May 04, 2020 May 04, 2020

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Hello AelishaC,

I have verified that you have licensed asset id # 211031337 and have granted you 1 replacement license. Please delete asset and from any downloads or library at your end.

 

Thanks !!!

 

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New Here ,
May 19, 2020 May 19, 2020

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I too also would love an unlicense option, I should have downloaded a preview first so it is my own fault but image 131150413 is blury and of no use.

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Adobe Employee ,
May 19, 2020 May 19, 2020

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Yes it is very blurry. I've granted you a replacement license. Please remove the file from any local drives or libraries.

EBQ

EBQ

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