I am being wrongfully charged

New Here ,
Oct 31, 2018 Oct 31, 2018

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My account has been downgraded to free and I still have been charged.

Please refund my account and cancel this recurring payment.

Thanks

Wagner

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Adobe Employee ,
Nov 12, 2018 Nov 12, 2018

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Hi Wagner,

Sorry for the delay in response. Are you referring your Adobe Stock subscription?

If yes, I have checked your account details and noticed that you have signed up for Adobe Stock 10 images per month(one-year) plan on 13 Sep 2017. The subscription has already been cancelled.

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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