I can not cancel my subscription

New Here ,
Apr 10, 2019 Apr 10, 2019

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Hello, i have a problem. today is the deadline for canceling the subscription but i still can not cancel my sub.  Please help me and cancel this. 56585946_312018586160003_5469494277107089408_n.jpg

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Adobe Community Professional ,
Apr 10, 2019 Apr 10, 2019

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Are you having a payment problem. If past payments did not pass, you cannot cancel. You need first to solve that.

Contact Customer Care

Regards, Abambo
Hard- and Software Engineer and Photographer.

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New Here ,
Apr 10, 2019 Apr 10, 2019

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I can not cancel my subscription for a few days. Today PLN 158.22 has been transferred. Remove these subscriptions from me! 56806496_420346071861229_9103790204484845568_n.jpg

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Adobe Community Professional ,
Apr 10, 2019 Apr 10, 2019

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twaritar3263062​ or Sheena Kaul​: Can you help this user?

Regards, Abambo
Hard- and Software Engineer and Photographer.

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Adobe Employee ,
Apr 12, 2019 Apr 12, 2019

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Hi there,

I apologize for the troubles that you've faced here.

You can now self cancel your Adobe Stock plan from your account page.

Please refer the help document below to understand the workflow:

Cancel your Adobe Stock membership

In case you're not able to cancel from your account, please Contact Customer Care

Regards,

Sheena

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