I can not download stock video assets.

New Here ,
Jan 18, 2018

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We use Stock products with 10 images per month. However, video assets are not downloaded.

Do I need to make a separate purchase to download video assets?

Or is there a difference in the ability to download assets depending on the region?

To download the video, you will see the message "Online license is not available in your region".

If you try to use an extension license on an image, the same message occurs.

We will contact you about how to purchase an extension license.

Hi there

Videos and other Premium assets are not included as part of the 10 images/month subscription.

Common Questions about plans, purchasing, and availability, Adobe Stock

In what countries can I buy Adobe Stock?

Adobe Stock subscriptions for Creative Cloud teams may be purchased at any Adobe reseller. Adobe Stock subscriptions and licenses for individuals may be purchased online in the US, Canada, Mexico, the UK, Ireland, South Africa, New Zealand, Australia, Japan, Netherlands, Norway, Sweden, Denmark, Belgium, Switzerland, Finland, Luxembourg, Germany, France, Italy, Austria, Spain, Portugal, Greece, Poland, Czech Republic, Bulgaria, Estonia, Latvia, Lithuania, Hungary, Malta, Romania, Slovenia, Slovakia, and Cyprus.

Thanks

Bev

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I can not download stock video assets.

New Here ,
Jan 18, 2018

Copy link to clipboard

Copied

We use Stock products with 10 images per month. However, video assets are not downloaded.

Do I need to make a separate purchase to download video assets?

Or is there a difference in the ability to download assets depending on the region?

To download the video, you will see the message "Online license is not available in your region".

If you try to use an extension license on an image, the same message occurs.

We will contact you about how to purchase an extension license.

Hi there

Videos and other Premium assets are not included as part of the 10 images/month subscription.

Common Questions about plans, purchasing, and availability, Adobe Stock

In what countries can I buy Adobe Stock?

Adobe Stock subscriptions for Creative Cloud teams may be purchased at any Adobe reseller. Adobe Stock subscriptions and licenses for individuals may be purchased online in the US, Canada, Mexico, the UK, Ireland, South Africa, New Zealand, Australia, Japan, Netherlands, Norway, Sweden, Denmark, Belgium, Switzerland, Finland, Luxembourg, Germany, France, Italy, Austria, Spain, Portugal, Greece, Poland, Czech Republic, Bulgaria, Estonia, Latvia, Lithuania, Hungary, Malta, Romania, Slovenia, Slovakia, and Cyprus.

Thanks

Bev

Views

88

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jan 18, 2018 0
Adobe Employee ,
Jan 19, 2018

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Hi there

Videos and other Premium assets are not included as part of the 10 images/month subscription.

Common Questions about plans, purchasing, and availability, Adobe Stock

In what countries can I buy Adobe Stock?

Adobe Stock subscriptions for Creative Cloud teams may be purchased at any Adobe reseller. Adobe Stock subscriptions and licenses for individuals may be purchased online in the US, Canada, Mexico, the UK, Ireland, South Africa, New Zealand, Australia, Japan, Netherlands, Norway, Sweden, Denmark, Belgium, Switzerland, Finland, Luxembourg, Germany, France, Italy, Austria, Spain, Portugal, Greece, Poland, Czech Republic, Bulgaria, Estonia, Latvia, Lithuania, Hungary, Malta, Romania, Slovenia, Slovakia, and Cyprus.

Thanks

Bev

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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